Privacy Policy

Frequency respects your privacy.

Information we collect

If you create an account, we store your login information (your email address, and the name and email Google shares if you sign in with Google) and the data needed to sync your saved stations, collections, followed collections, saved songs, listening history and preferences. Collections you choose to share become readable by anyone with the link. We count how many people saved each station, using totals only. We also process information you voluntarily submit through our contact form (message, topic, station details, and your email or account if provided) and technical information necessary to operate and secure the service.

Listening statistics

To understand how Frequency is used, we record how long audio actually plays on each station (not paused or buffering time), grouped into listening sessions. For signed-in listeners this is linked to your account so we can count active and returning listeners; for guests it is recorded without any identifier, and nothing is stored on your device for it. Only aggregate totals are shown, to the Frequency admin only — never an individual's listening history. We use no third-party analytics service.

How we use it

To provide Frequency, synchronize your library, respond to requests and maintain security. Account data is processed to provide the requested service; security and feedback processing rely on legitimate interests where appropriate.

Storage

Account data is retained while your account remains active. Guest preferences are stored only in your browser; you can delete them by clearing this site's data.

• Listening statistics: deleted after 13 months.
• Messages you send us: deleted after 2 years.
• Deleting your account (Settings → Delete account) immediately removes your login, synced library, shared rotation links, messages sent while signed in and your listening statistics. Featured collections stay available to their followers.
• Our hosting provider keeps encrypted backups and short-lived server logs (such as IP addresses in request logs) for security; deleted data disappears from these as they expire on the provider's schedule.

Cookies

Frequency uses no advertising or analytics cookies. Your browser's local storage keeps your library and, when signed in, your login session.

Third parties

Our database and accounts are hosted by Lovable Cloud in the EU (Frankfurt, Germany). Some service providers may process data outside the EU, for example in the United States, under safeguards such as Standard Contractual Clauses: Lovable and its infrastructure providers, Google if you choose Google sign-in, and Google Fonts for typography. Station listings come from the Radio Browser directory, and song information from stations' own metadata, MusicBrainz and Wikipedia. When you play a station or open an external music link, you connect to third-party services governed by their own policies; they can see your IP address.

Your rights

You can request access, correction, deletion, portability or restriction of your personal data, or object to processing where applicable. Contact us using the details below. You may also complain to Spain's Data Protection Agency (AEPD), www.aepd.es.

Controller: Spain.

Contact: Contact & Feedback